FUSE & CARRIER

• Fuse & Fuse carrier located in RH side cover.

PERIODIC MAINTENANCE

The maintenance schedule detailed here will help you to maintain your Hunter 350 motorcycle meticulously to get a long, trouble-free service. The schedule provided herein is based upon average riding conditions and indicates the km at which regular inspections, adjustments, replacements and lubrications are to be carried out. The frequency of the maintenance must be shortened depending upon the severity of the driving condition or if the motorcycle is used in a very dusty environment. Contact the nearest Royal Enfield Authorised Service Centre for expert advice and to carry out the required maintenance.

SERVICE / MAINTENANCE RECORD

RECOMMENDED LUBRICANTS

WARRANTY TERMS AND CONDITIONS

• Royal Enfield motorcycles (“Motorcycles”) are manufactured by following best quality practices in respect of the material and workmanship. All motorcycles (irrespective of their country of registration) can avail limited warranty services from a Royal Enfield Authorised Dealer Workshop / Service Centre located in another country, In addition to its country of registration; and customers should refer to the terms and conditions mentioned under Borderless Warranty Policy.


• IMPORTANT: Please make sure you have read and understood these terms and conditions.


• This warranty outlines the terms and conditions governing the Motorcycles warranty coverage obligations and exclusions only and not on the part of any Royal Enfield Authorised Dealer. Nothing in this document should be construed as a principle agent relationship between Royal Enfield and any of its Authorised Dealers or their staff. Royal Enfield warrants its Motorcycles to be free from manufacturing and material defects under normal use subject to the following conditions:


• 1. Warranty for any Motorcycle shall be in force until the expiry of a period of 36 months or 30,000 km, whichever comes first from the date of the Sale of the motorcycle to the first owner and to any subsequent owners for the balance of the remaining period until the expiry of above mentioned warranty period.


• 2. In order to avail warranty benefits by second or subsequent owner, the second or subsequent owner should inform the nearest Royal Enfield Service Centre about the purchase of the motorcycle and shall fill in the requisite details in the form as requested by Authorized Royal Enfield Service Centre.


• 3. The warranty on any Motorcycle shall be applicable only if all the maintenance and services with respect to the said Motorcycle are availed by the owner(s) within the respective Warranty Period/kilometer ranges as per the schedule in the owner's manual from Royal Enfield Authorized Dealer/Service Centre.


• 4. During the warranty term, Royal Enfield’s warranty obligations shall be limited only to repair or replace the faulty part(s) with a new part(s) only if such faulty part(s) on examination is deemed to have a manufacturing defect. Defective part(s) which have been replaced under the Warranty term shall become the sole property of Royal Enfield.


• 5. Warranty claims on proprietary items like tyres, spark plug, battery etc., should be taken up with the respective manufacturer or their authorized agents in the area directly by the customer. Royal Enfield shall not be liable in any manner to repair or replace them through its dealers. However, Royal Enfield may provide no obligation assistance in referring such claims to the respective manufacturer.


• 6. This warranty is expressly limited to the repair or replacement of the genuine parts with a manufacturing defect and is the sole remedy of warranty.


• 7. To the fullest extent permissible by applicable law, all other warranties of any kind, either express or implied, are disclaimed. The exclusion of implied warranties mentioned herein does not apply to the extent prohibited by any applicable law.


• 8. Warranty shall not apply to:
  
  (a) Consumables including but not limited to oil, oil filter, brake fluid, coolant, fuel, grease etc. used during repair / replacement are not covered and such consumables shall be chargeable to the customer.
  
  (b) The customer assumes all the risk and liability arising out of his or her repairs to the Product or replacement parts thereto or arising out of his or her installation of replacement parts thereto. If any time during the warranty period, the Product or any part or parts thereof are removed, altered, tampered, adjusted, modified, dismantled, repaired or handled in any way whatsoever by any person or persons not authorized by the Company, this Policy shall immediately cease to be valid and become void initially and of no effect whatsoever.
  
  (c) Normal ageing (wear and tear), deterioration or rusting of plated parts, paints coat, rubber parts, soft items, glass items, plastic parts etc. Components like oil filter, air filter paper element, control cables, brake shoes/brake pads, clutch plates, drive chain & sprocket kit, steering ball races, electrical equipment, wiring harness etc., which are subjected to normal wear and tear. Failures occurred due to use of non-recommended grade lubricants, coolant, brake fluid, fork oil, fuel or improper level.
  
  (d) Damages due to use of non-genuine parts or accessories, lack of proper maintenance, incorrect riding habits. Damages to engine management system parts (like ECU, throttle body, sensors, etc.) due to tampering which affects the performance of the motorcycle. Parts damaged due to accidents, collision, neglect, abuse, mishandling, fire or any act of God etc.
  
  (e) Irregularities not recognised as affecting the quality or function of the motorcycle such as slight vibration, oil leakage, discoloration of exhaust pipe bend and cat region/silencer/soft or hard shock absorber etc.
  
  (f) Discoloration of exhaust pipe & silencer, as it is a natural process that will happen during usage.
  
  (g) Defects or damage arising from fitment of unauthorised accessories or parts like side cars, trailer hitches etc., or additional electrical loads.
  
  (h) Motorcycle serviced or repaired at unauthorised service centres.
  
  (i) Motorcycle used for competitions/racing/stage rallying/ /stunts//jumping/acrobatics etc. or similar activities as Motorcycles are not designed or intended for such purpose or usage.
  
  (j) Electrical component like bulbs, fuses etc., and electronic components failure including ECU due to repairs by arc welding.
  
  (k) Motorcycle found with tampering/drilling/welding mark on any part of the frame.
  
  (l) Normal maintenance operations like adjustment of brakes, cleaning fuel system, engine tune-up and other such adjustments.
  
  (m) Oxidization of buffed/painted/powder coated items etc.
  
  (n) Any damage resulting due to any force major event including, without limitation, any act of war, act of God or nature, earthquake, hurricanes, tornadoes, flood, fire or other similar casualty, riot, terrorism etc.
  
  (o) Any damage, failure or loss caused by improper - assembly, maintenance, storage or use of the motorcycle or parts thereof.


• 9. Use only Royal Enfield approved parts and accessories. Use of other manufacturer's performance parts will void your motorcycle warranty.


• 10. The warranty will be null and void if :


• (a) The Motorcycle is used in a manner other than for recreation or transportation; or


• (b) The Motorcycle is modified in any manner; or


• (c) The serial number /identification code is deleted, defaced, altered, effaced or removed.


• 11. The following are specifically excluded from the terms and provisions of this warranty: (a) Labour costs for fitting replacement parts under this warranty unless the original warranted part or accessory was fitted by any Royal Enfield Authorised Dealer. (b) Any RE accessory modified for use or installed on a RE Motorcycle model for which it is not designed or recommended.


• 12. Royal Enfield reserves the right to finally decide on all warranty claims.


• 13. RE reserves the right to make changes in design of the motorcycle without any obligation to install these changes on previously supplied motorcycles.


• 14. Royal Enfield may, as a result of the purchase of motorcycle/ its parts and prescribed accessories/ servicing of motorcycles/ claiming of any applicable warranty during the Warranty Period; by you (i.e., customer), receive sensitive and/or personal data and information relating to you or third parties associated with you (such as your spouse or family members, or relatives). Such data may be received from you, or from other sources, and some sensitive/personal data may be recorded directly or indirectly by internal security systems of Royal Enfield or by other means. Royal Enfield may process such data for relevant and limited purposes and in this regard, you expressly consent to the following:


• (a) The processing of sensitive personal data and information pertaining to you or the third parties associated with you, by Royal Enfield.


• (b) The collection and processing of sensitive personal data and information about you for limited purposes;


• (c) The worldwide transfer of sensitive personal data and information pertaining to you or the third parties associated with you, held by Royal Enfield to its service providers, dealers, suppliers, advisors and offices of Royal Enfield’s worldwide organization and to third parties where disclosure to such third parties is required in the normal course of business or by law; and use of the your personal images and voices in marketing material, videos, etc.In the event you wish to withdraw the express consent provided in point 11 above, you agree to send an email at support@royalenfield.com specifying that you wish to withdraw such consent and RE shall accordingly delete all the sensitive and/or personal data pertaining to you, as available in the records of RE within a reasonable time, in accordance with applicable laws.


• 15. The exclusive remedy for breach of this warranty shall be, at Royal Enfield’s option, repair or replacement of any defective materials, components, or products. The remedies set forth in this warranty are the only remedies available to any person for breach of this warranty. RE shall have no liability to any person for incidental, consequential or special damages of any description, whether arising out of express or implied warranty or any other contract, negligence, or other tort or otherwise. This exclusion of consequential, incidental, and special damages is independent from and shall survive any finding that the exclusive remedy failed of its essential purpose.


• 16. Disclaimer of Warranties: Except for warranties expressly made herein, RE makes no warranties or representations express or implied, either in fact or by operation of law, statutory or otherwise.


• 17. The General Warranty shall be governed by the laws of India and you hereby consent to the exclusive jurisdiction and venue of courts in New Delhi, India.

BORDERLESS WARRANTY TERMS AND CONDITIONS


• Borderless Warranty (not applicable for motorcycles exported from one country to another under personal imports) is subject to following conditions.


• 1. The rider should carry maintenance and service records, proof of ownership and Motorcycle registration document (original / photocopy / soft copy) for verification by the Royal Enfield Authorized Dealer.


• 2. The periodic maintenance services have been availed in the respective period/kilometer ranges as per the schedule in the owner's manual from a Royal Enfield Authorized Dealer Workshop/Service Centre.


• 3. Royal Enfield Authorized Dealer Workshop’s / Service Centre’s obligations shall be limited to repairing/replacing the genuine part(s) of the motorcycle free of cost only if the part(s), on examination, is deemed to have a manufacturing defect. Defective part(s) which have been replaced will become the sole property of Royal Enfield after due verification.


• 4. The rider shall transport the motorcycle to/from a Royal Enfield Authorized Dealer Workshop / Service Centre on his own cost and means.


• 5. Royal Enfield Authorized Dealer Workshop / Service Centre shall work towards delivering the motorcycle at the best possible time. However, servicing time /period may be longer than usual / extended subject to the availability of required emission / country specific homologated spare parts in the given country.


• 6. Royal Enfield Authorized Dealer Workshop / Service Centre shall take utmost care while disassembly and reassembly or removal and refitment of non-genuine spare parts and accessories including electrical or electronics items like fog lamps, high power lamps, aftermarket horns, mobile phone charger, navigator etc. However, the Royal Enfield Authorized Dealer Workshop / Service Center shall not take responsibility for any breakage / damage / malfunction / inability to refit due to non-availability of special tools / skills etc for assembling the non-genuine spare parts and or accessories while servicing / repairing the motorcycle.


• 7. Neither RE nor any Royal Enfield Authrorized Dealers and / or its distributors shall be held liable for any loss including loss of time / money due to delay in servicing / repairing the motorcycle and the rider is responsible to make his own arrangement for accommodation, further travel etc in such cases.


• 8. In the event the motorcycle is required to be towed to another workshop for further repair or to the rider’s home country as repatriation, it shall be done at the rider’s own expenses and risk.


• 9. The remaining Terms and Conditions shall be the same as for General Warranty.


• 10. The Borderless Warranty shall be governed by the laws of India and you hereby consent to the exclusive jurisdiction and venue of courts in New Delhi, India.


• For updated Authorized Service network, visit https://www.royalenfield.com/in/en/locate-us/service-centres.


• If you are traveling abroad and require warranty assistance or advice from a Royal Enfield Authorized Dealer, visit www.royalenfield.com borderless-warranty/ for more information.

CUSTOMER’S RESPONSIBILITY


• 1. The customer shall take all possible steps to prevent further damage as soon as any problem is apparent and within a reasonable time from such damage, notify Royal Enfield Authorized Dealer / Service Centre of such damage.


• 2. By purchasing any Motorcycle produced by RE, the customer assumes responsibility to ascertain and follow all applicable laws, and international laws in having, owning, using, or transporting any Motorcycle. The customer expressly agrees to indemnify and hold harmless RE for all claims resulting directly or indirectly from the purchase, ownership, transportation, or use of the Motorcycle in violation of applicable laws. RE is not liable for misuse of any Motorcycle purchased from an authorised Dealer / Distributor.

LIMITATION OF LIABILITY


• Notwithstanding anything contrary contained in this policy, Royal Enfield’s liability under this warranty is limited to the repair the defective Motorcycle, at its sole discretion. In no event, shall Royal Enfield be liable for any indirect, special or consequential or incidental damages or for injury to person or property, or for loss of time or for any commercial loss, or inconvenience or any other incidental or punitive or consequential loss arising from the use of Motorcycles.